Please, before contacting Customer Support read carefully this section.
How can I change my e-currency account info?
To change your ecurrency account info, go to "My E-Wallet".
If I have a question how can I contact support?
You can contact us for any questions through live chat and email. The preferred method of contact is through live chat, which is available 24/7.
What deposit methods do you accept?
We currently accept deposits via Perfect Money.
Is it safe to invest with your site?
Yes, it is 100% safe to invest with us. We have implemented every possible precaution to protect your data and the safety of client funds. We utilize 256 bit SSL encryption from Comodo, as well as server with DDOS protection from DDOSGUARD.
When do I earn interest on my deposit?
Interest in earned daily 7 days a week except for "after" plans, in that case your earning will be after the specified time. For daily plans your first interest earning is exactly 24 hours after you make a deposit.
How long does it take for my withdrawal to be processed?
All withdrawal requests are processed by our system instantly. In some rare situations, your withdrawal may go to pending due to server delay or incorrect payment information. If this occurs, please do not panic as your withdrawal will be processed manually by our staff.
Can I withdraw to a different payment method from my deposit?
No, all withdrawals must be to the same payment method as your deposit.
What is the minimum withdrawal amount?
The minimum withdrawal amount is $0.01.
Referral program questions
Do you offer a referral program?
Yes, we offer a three-level referral system 7%-3%-1% for any new members who joins and makes a deposit through an existing member's referral link.